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Below you will find answers to frequently asked questions regarding our store and website. If you have a question that isn't answered here, or need additional information please contact us.
GENERAL QUESTIONS | ORDER QUESTIONS
- Where are you located?
- 510 Main Street Rapid City, SD 57701
- Where do I park?
- Street Parking (Parking on Main and St. Joseph streets in Downtown Rapid City is FREE for the first three hours, Monday to Saturday, 7:30 a.m. to 6 p.m.)
- Parking Ramp (The ramp next to Main Street Square and the city lots are FREE after 4 p.m. on weekdays. They are also FREE all day on weekends and holidays!)
- For more information about parking in Downtown Rapid City: https://downtownrapidcity.com/plan/parking
- What are your hours?
- Monday - Saturday 10:00 AM - 6:00 PM
- Sunday 11:00 - 4:00 PM
- How do I contact you?
- Visit our Contact Us page
- If I find a book on your site, does that mean it's currently in stock at your store?
- Not necessarily. If your order is time sensitive, please call us to confirm availability.
- I received a confirmation e-mail. Does this mean that my order is ready to be picked up or has been shipped?
- No. This just means that we've received your order, you will be contacted when your order has shipped or is ready to be picked up.
- When will I get my book(s)?
- For in stock orders we strive to ship them within 7 business day and delivery time depends on the method of shipping selected. For orders with out of stock items, we will provide an estimated date of shipment.
- What if I need to return something?
- Please review our return policies and contact us with any further questions.
- What forms of payment do you accept?
- We accept credit cards (Visa, MasterCard, Discover and American Express).
- How can I check the status of my order?
- Log in, select 'My Account' and Orders' a list of all orders and their current status is provided.